Last updated · April 19, 2026

Terms of Service

These Terms govern your use of OTPGrove’s platform for USA non-VoIP SMS verification, number rentals, and eSIM data services. Please read them carefully.

Table of contents

Section 1

1. Acceptance of Terms

By accessing and using OTPGrove (“the Service”), you accept and agree to be bound by these Terms. If you do not agree, please do not use the Service.

These Terms govern your access to SMS verification, non-VoIP USA numbers, rentals, and eSIM offerings described on our website and dashboard.

Section 2

2. Description of Service

OTPGrove provides verification and connectivity services including:

  • Temporary numbers: Short-term lines for one-time SMS / OTP verification, including non-VoIP USA routes where advertised.
  • Rental numbers: Dedicated numbers for multi-day use with inbox access, subject to plan terms.
  • eSIM data plans: Data connectivity for compatible devices, as offered in your region and inventory.

All services are provided “as is” and “as available.” We do not guarantee uninterrupted, error-free, or fully secure operation at all times.

Section 3

3. User Accounts and Registration

To use the Service, you must:

  • Be at least 18 years of age
  • Provide accurate, current, and complete registration information
  • Maintain and promptly update your account details
  • Protect your credentials and devices used to access OTPGrove
  • Accept responsibility for activity under your account

Notify us promptly of any unauthorized access or security concern related to your account.

Section 4

4. Acceptable Use

You agree to use OTPGrove only for lawful purposes. The following are examples of prohibited activities (non-exhaustive):

  • Violating applicable laws or third-party rights
  • Spam, harassment, fraud, or impersonation
  • Attempting to breach, disrupt, or overload our systems
  • Reverse engineering or circumventing security or billing controls
  • Reselling or redistributing access without written authorization

We may suspend or terminate accounts involved in abuse or prohibited activities.

Section 5

5. Payments, Billing & Refunds

5.1 Prepaid balance & Cryptomus (crypto)

Services are generally prepaid. You are responsible for maintaining a sufficient wallet balance. We process cryptocurrency payments through Cryptomus (and related on-chain settlement flows). By topping up or paying with crypto, you agree to Cryptomus’s applicable terms and network fees.

Crypto transactions are typically irreversible once confirmed on-chain. Ensure wallet addresses, networks, and amounts are correct before sending funds.

5.2 Pricing & taxes

Prices, fees, and availability are listed on the Site and may change. Taxes or regulatory charges may apply based on your location. Continued use after pricing updates constitutes acceptance where permitted by law.

5.3 Refunds & disputes

Refunds are limited: digital delivery of numbers, SMS, or eSIM SKUs often begins immediately. Refund eligibility is described in our Refund Policy and evaluated case-by-case (e.g., duplicate charge, verified service failure attributable to us). Chargebacks or network disputes may result in account restrictions.

Unused balance may be non-refundable except where required by law or explicitly stated in the Refund Policy.

Section 6

6. Service Availability and Limitations

We strive for reliability but do not warrant:

  • 100% uptime or instant SMS on every attempt
  • Compatibility with every third-party app or carrier filter
  • Specific delivery times for OTP messages

Carriers, platforms, and regulators may block or throttle numbers. We are not liable for losses from factors outside our reasonable control.

Section 7

7. Intellectual Property

The Service, branding, software, and content are owned by OTPGrove or licensors and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works except as expressly allowed.

Section 8

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OTPGROVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

Our aggregate liability for claims relating to the Service shall not exceed the amount you paid to OTPGrove in the twelve (12) months before the claim (or, if greater, the minimum allowed by applicable law).

Section 9

9. Indemnification

You agree to indemnify and hold harmless OTPGrove and its team from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your content, or your breach of these Terms.

Section 10

10. Termination

We may suspend or terminate access for violations of these Terms or risk to the platform. Provisions that by nature should survive (e.g., liability limits, indemnity) will survive termination.

Section 11

11. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated where practicable (e.g., on-site notice or email). Continued use after the effective date constitutes acceptance of the updated Terms.

Section 12

12. Governing Law

These Terms are governed by the laws applicable to OTPGrove’s operations, without regard to conflict-of-law rules. Disputes may be resolved in the courts or forums designated by applicable law and our policies.